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    Data delays and market hours

    Available on: Web · iOS · Android

    On this page

    On the free plan, scanr shows market data 15 minutes late. Super and Super Pro get it in realtime. The app labels delayed data on charts and dashboard cards.

    Reference

    What runs delayed

    DataFree planSuper and Super Pro
    Prices, quotes and the % change column15 minutes behindRealtime
    Charts, including today's bars15 minutes behindRealtime
    Scan filters that read today's priceMatch on the delayed priceMatch on the realtime price

    Signed out, you see delayed prices too. Ticker news is two days behind until you sign in.

    Where the app says data is delayed

    • Charts show Live (15m delayed) instead of Live.
    • Watchlist cards on the dashboard say Prices delayed 15 min. with an Upgrade for realtime link.
    • In the app, the ticker chart says Candles delayed 15 min.

    Trading sessions

    US stocks trade in three sessions. scanr streams prices from all three.

    SessionHours (ET)Label
    Pre-marketBefore 9:30PRE
    Regular session9:30 to 16:00none
    After hoursAfter 16:00EXT

    The % change column compares the last trade, in any session, with the previous close. A stock can move a lot before the open on very little volume.

    Outside the regular session, a live price cell shows a PRE or EXT badge. Hover it to see which session the price printed in.

    Market holidays and half days

    scanr follows the US market calendar. Before a holiday, a banner on the dashboard, the scanner and ticker pages says when markets are closed or close early at 1pm ET. Dismiss it and it stays hidden for that holiday.

    On a closed day:

    • Prices and charts hold at the last trade.
    • Saved scans that run in the background find nothing new, so expect no alerts.
    • A rescan returns the same matches as the last run. The scanner tells you when results come from an earlier run and the market has been closed since.

    Troubleshooting

    IssueCauseSolution
    Prices look 15 minutes behind other sites.You're on the free plan, or signed out.Sign in. For realtime data, upgrade to Super or Super Pro. See Subscriptions and billing.
    A stock shows a big % change before the open.The % change includes pre-market trades, which are thin.Check for a PRE badge on the web, and read the move alongside its volume.
    A chart says Live feed disconnected, or a card says "Live values interrupted".The live connection dropped, for example after your computer slept or your network changed.The app shows the last values it received and reconnects by itself. If it doesn't, reload the page or reopen the app.
    I upgraded, but prices still look delayed.The page opened its live connection before the upgrade.Reload the page or reopen the app.
    A rescan returns exactly the same results.The market has been closed since the last run, so nothing has changed.Rescan after the next session opens.
    My saved scans sent no alerts today.The market was closed for a holiday or the weekend.Nothing to fix. Alerts resume with the next session.

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    Still stuck?

    Ask scanr AI in the AI Terminal. It answers from this page. Included with Super and Super Pro.